Our clients rely upon us as a critical partner in their business development strategy and as a high-quality, creative, reliable, flexible and effective supplier of print media.
We perform
Our customers depend on us to produce their print projects to specification on time, day in and day out. From a single in-store flyer to the circular with several versions going to each state, we make sure that your time-sensitive message reaches and impresses your target audiences. We produce high-quality commercial offset products that highlight our pride in our work and decades of expertise. Our commitment to color standards shows our commitment to our customers; the consistency of our output reflects on their businesses. To make this possible, Grand River has for many years made careful capital investments in the best available technology. We understand the best print jobs require careful planning, management, optimization and oversight. Our staff provides this organization, drawing upon an advanced print management information architecture.
We listen
We attribute our success to the efforts we have expended in striving to understand our clients’ businesses and their business objectives. This commitment starts with management, which sees its primary objective as helping customers reach their goals. We understand that no one size fits all. Every level of our organization, from the receptionist, through production to logistics is attuned to creating a solution that works for our clients’ organization. We know that customers need information about print projects throughout the production cycle. We keep clients informed in the manner that they want (phone, email, or web site) with the regularity that they want, as they want it. We watch out for pitfalls like insertion dates, response times and mail turnaround. Our clients trust us as a result of these efforts and their experiences. We enjoy with our staff, customers, vendors and the local community alike a reputation for integrity, fairness and attention to detail.
We create
Grand River serves customers not only by producing jobs correctly and on time. We help conceptualize products and campaigns for clients. Grand River is both innovative and forward-looking in its suggestions. Long before “green” products came to enjoy the recognition they deserve we were designing them for our clients. We also understand that new business demands call for new ways of doing business. That’s why we worked to create new and customized workflows for clients; workflows have removed days from the traditional print project cycle and allowed our clients to collaborate much more intensively. We have also incorporated our own expertise into product and workflow design by offering new finishing and mailing services, marketing campaign analysis and web site development.
We watch
The economic turmoil in recent years has compelled every business to look closely at costs and returns on marketing efforts. We understand the best ways to include print into integrated marketing campaigns. We also recognize that printers need special cost controls in order to insulate clients from the volatility in materials and energy prices. This places a premium on our ability to foresee challenges to project schedules, preemptively avoid any type of rework and thereby avoid costly changes to a project in mid-stream. We recognize that our work to control costs is a critical part of managing resources on behalf of our clients.
Grand River Printing & Imaging (GRPI) manufactures and markets commercial and corporate printed products. Our products include annual reports and catalogs, magazines and newspapers, advertising inserts, and direct mail items.
